Terms of Service

Welcome to divinesyncserve("we", "our", or "us"). By accessing our website at divinesyncserve.com, creating an account, placing an order, or using our services, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

1. About Our Services

divinesyncserve provides digital services including, but not limited to:

• UI/UX design
• Website development
• Mobile app development
• Branding and graphics
• Digital marketing
• Maintenance and support

Service descriptions, features, and prices shown on the website are for reference. Final scope, timeline, and fees may be confirmed before work begins or at checkout for listed subservices.

2. Eligibility & Accounts

You must provide accurate information when signing up or contacting us. You are responsible for keeping your login credentials secure and for all activity under your account. Notify us immediately if you suspect unauthorized access.

Email verification may be required before full account access. You agree to use a valid email address that you control.

3. Orders & Payments

Prices listed for subservices are in Indian Rupees (INR) unless stated otherwise. Prices may be marked as fixed, starting from, monthly, or hourly depending on the service type.

Payment requests submitted through our payment pages are subject to confirmation by our team. We may contact you to finalize payment method (UPI, card, bank transfer, or other agreed methods) and project details.

Work on a project typically begins after payment confirmation (or as otherwise agreed in writing). Unpaid or incomplete payment requests may be cancelled.

4. Project Delivery & Revisions

Delivery timelines depend on the service package, your response time, and project complexity. Estimated timelines, if provided, are approximate and not a guarantee.

Revision rounds included with a service are listed on the relevant service page or order summary. Extra revisions or scope changes beyond the agreed package may incur additional charges.

You agree to provide required content, feedback, and approvals in a timely manner. Delays on your side may extend delivery dates.

5. Cancellations & Refunds

Because digital services involve custom work, refunds are handled case by case:

• If work has not started, you may request cancellation and we will review a refund of eligible fees.
• If work has started, refunds (if any) may be partial and based on work already completed.
• Completed and delivered work is generally non-refundable unless required by law or expressly agreed by us.

Monthly or recurring plans may be cancelled before the next billing cycle; fees for the current period are typically non-refundable.

6. Intellectual Property

Upon full payment for a project, you receive ownership rights to the final agreed deliverables for that project, unless a different arrangement is stated in writing.

We retain ownership of our pre-existing tools, frameworks, templates, design systems, and know-how. You receive a license to use any of those materials only as needed for the deliverables.

Unless you request otherwise in writing, we may showcase completed work in our portfolio, website, or marketing materials.

7. Client Content & Responsibilities

You confirm that materials you provide (text, images, logos, brand assets, data) do not infringe third-party rights and that you have permission to use them. You are responsible for the accuracy of content you supply.

You remain responsible for complying with laws applicable to your business, products, and marketing claims.

8. Acceptable Use

You agree not to misuse our website or services, including:

• Attempting to hack, disrupt, or overload our systems
• Submitting false or fraudulent orders or contact information
• Using our services for illegal, harmful, or abusive purposes
• Copying or scraping website content without permission

We may suspend or terminate access if these terms are violated.

9. Third-Party Services

Our website and services may rely on third parties (for example payment processors, hosting, email, analytics, or authentication providers). Their terms and privacy policies also apply when you use those services through us.

10. Limitation of Liability

To the fullest extent permitted by law, divinesyncserve is not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunities, arising from your use of the website or our services.

Our total liability for any claim related to a specific paid service is limited to the amount you actually paid us for that service in the three (3) months before the claim.

11. Disclaimer

The website and services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access, error-free operation, or specific business results (such as rankings, sales, or app store approval), except where expressly agreed in writing.

12. Privacy

How we collect and use personal information is described in our Privacy Policy. By using our services, you also acknowledge that policy.

13. Changes to These Terms

We may update these Terms of Service from time to time. The "Last updated" date at the top will change when we do. Continued use of the website or services after updates means you accept the revised terms.

14. Governing Law

These terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in India, unless mandatory local law requires otherwise.

15. Contact

For questions about these Terms of Service, contact us:

• Email: info@divinesyncserve.com
• Phone: +91 88666 36848
• Website: Contact page